Cafe 44 Case POS case Study

At Café at Number 44 in Dollar, owner Jackie has transformed her business operations with Seamless POS. Initially relying on a traditional Casio cash register, Jackie sought a more efficient and versatile solution to handle her complex menu, which features a wide range of add-on items.

With Seamless, Jackie started with a single iPad POS unit and soon expanded to include kitchen and coffee station printing, ensuring smooth communication between her front and back-of-house teams. To enhance the customer experience, she also mounted an additional iPad near the seating area, streamlining order management and improving service.

Seamless’ charged and instructional modifiers have been a game-changer for Jackie, allowing her to manage her intricate menu with ease. These tools ensure staff can handle customisations efficiently, maintaining high standards of accuracy and customer satisfaction.

Jackie also benefits from the flexibility Seamless provides. She uses her laptop at home to access detailed reporting, giving her insights into sales trends and performance. Meanwhile, the iPhone app widget keeps her connected to live sales data wherever she is, offering peace of mind and greater control.

Recently, Jackie transitioned to EVO Payments, fully integrated with Seamless. This switch has not only sped up transactions and reduced errors but also saved her money, reinforcing her trust in a system that grows with her needs.

Jackie’s journey highlights how Seamless empowers small hospitality businesses to operate more efficiently, reduce costs, and focus on what matters most: delivering an exceptional customer experience.

Ready to make your hospitality business seamless? Start a 14 day free trial now - all you need is an iPad!