The Seamless POS app runs on iPad and can be found in the Apple App Store. The app is used for order taking.
The Seamless POS back office can be accessed from anywhere in the world on any device with a web browser, we recommend (and test) on Chrome. You can also access some areas of the back office from within the iPad app settings area.
The iPad can connect to receipt printers plugged directly into its USBC / Lightning port or can find printers wirelessly connected to your Wi-Fi network as long as the iPad is connected to the same Wi-Fi network. Network receipt printers can either be wired with standard Ethernet/network cables or they can be fitted with a Wi-Fi pack, additionally some models have Wi-Fi built in. Bluetooth printers are also available for direct but wireless printing (not recommended in busy environments).
All supported models of receipt printer have a port for cash drawer connection and will connect to most cash drawers with a RJ11 connector (looks like a phone cable connector).
Supported printers:
Star Micronics: MCP series, TSP100 series (e.g. TSP100IV, TSP143IV UE, 143III U, 143IV UEWB, 143 Bi)
Epson: TM-T88V Series
If you’re not sure about whether your hardware will work send us a note of the model number and we can advise.
What hardware should I buy?
Our website shop has a collection of recommended products. The biggest consideration is typically the receipt printer connectivity. We recommend you consider your overall setup as well as future expansion plans. For a cost-conscious food truck with no Wi-Fi network you may choose to go with a lower cost direct connection printer that prints via the USB/lightning cable. For a busy pub you might require a wired (or wireless) kitchen printer, additional bar/drinks printer but then share a network receipt printer and cash drawer between two customer facing iPads. Each business has different needs however our range of flexible options can cover it all. Please feel free to get in touch for guidance.
Does Seamless POS work with Android?
Not currently, however we are working on enabling this in the future for specific use cases. We find that most of our customers purchase and use the device for the sole purpose of being a POS system and therefore it doesn’t make a difference what brand the device is from. Apple iPads provide a stable and virus free environment with sleek hardware that features a market leading touchscreen experience. We recommend using Backmarket if you wish to purchase warranted & refurbished iPads.