Question 1

Is there a free POS system for restaurants and cafés in the UK?

Accepted Answer

Yes. Seamless POS offers a free Starter plan with no monthly fee. It includes the core point-of-sale features you need to take orders and card payments. There is a small card processing fee of 1.6% per transaction. No hardware costs beyond an iPad, and no long-term contract.

Question 2

Does Seamless POS work with Teya card terminals?

Accepted Answer

Yes. Seamless offers a dedicated product called Seamless Pocket, which runs directly on Teya payment terminals. This means you can take orders and process card payments from a single handheld device without needing a separate iPad. Seamless Pocket costs £9.50 per month per terminal.

Question 3

What hardware do I need to use Seamless POS?

Accepted Answer

The main Seamless POS app runs on an iPad (any iPad running iOS 14 or later). You can pair it with a card reader for integrated payments. Alternatively, Seamless Pocket runs on Teya payment terminals with no iPad required. A receipt printer and cash drawer can also be connected via Bluetooth or network.

Question 4

How much does Seamless POS cost?

Accepted Answer

Seamless POS has three plans. Starter is free with a 1.6% card processing rate. Pro costs £39 per month with full features for growing businesses. Seamless Pocket, designed for Teya payment terminals, costs £9.50 per month. There are no setup fees or long-term contracts.

Question 5

Is Seamless POS suitable for pubs and bars?

Accepted Answer

Yes. Seamless POS is built specifically for UK hospitality businesses including pubs, bars, restaurants, and cafés. Features like tab management, split billing, modifiers, and table plans are included. The Seamless Pocket product is particularly popular in pub environments where staff take orders tableside on a handheld terminal.

Question 6

Can I manage my menu on Seamless POS?

Accepted Answer

Yes. Seamless includes a cloud-based backoffice where you can manage your full menu, including item names, prices, modifiers, courses, and categories. Menu changes sync to your POS devices in real time. You can also import menus in bulk.

Question 7

Does Seamless POS include reporting and end-of-day Z reports?

Accepted Answer

Yes. Seamless provides real-time sales reporting via a cloud backoffice, including end-of-day Z reports showing total sales, payment method breakdowns, voids, and refunds. Reports are accessible from any device and can help with accounting reconciliation.

Question 8

Is Seamless POS a UK-based company?

Accepted Answer

Yes. Seamless Hospitality Technology Limited is a UK company based in Edinburgh, Scotland. The product is designed specifically for the UK hospitality market, with GBP pricing, UK card processing integrations, and support based in the UK.

Question 9

What card payment rates does Seamless POS charge?

Accepted Answer

Seamless POS charges 1.6% per card transaction on the Starter plan. This covers all major UK debit and credit cards. There are no monthly fees on the Starter plan, making it a low-risk option for new or small hospitality businesses.

Question 10

Can I try Seamless POS for free?

Accepted Answer

Yes. The Seamless Starter plan is permanently free — not just a trial. You can sign up, set up your menu, and start taking orders and payments with no time limit and no credit card required to get started.

Question 11

Does Seamless POS support table management?

Accepted Answer

Yes. Seamless POS includes a table plan feature that lets you map out your floor layout, assign orders to tables, track covers, and manage the full table lifecycle from seating to payment. This is available on the Pro plan.

Question 12

What is the difference between Seamless POS and Seamless Pocket?

Accepted Answer

Seamless POS is the main iPad-based point-of-sale application, ideal for a fixed counter or till setup. Seamless Pocket is a version of the app that runs on Teya handheld payment terminals, letting staff take orders and payments at the table or counter without a separate iPad. Both products connect to the same backoffice and reporting.

Question 13

How does Seamless POS compare to Square, Lightspeed, or Epos Now?

Accepted Answer

Seamless POS is a UK-focused alternative to Square, Lightspeed, and Epos Now, built specifically for restaurants, pubs, and cafés. Key differences include a free Starter tier with no monthly fee, support for Teya payment terminals via Seamless Pocket, and a simpler pricing structure with no long-term contracts. Seamless is designed and supported in the UK, making it well suited for UK hospitality operators.

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